Difficulty Loggin in?
We have received some reports of an endless login loop when using Safari as the browser. If you are experiencing this issue we have a few recommendations:
- As a temporary fix to gain access quickly try using Chrome as your browser instead.
- Try these fixes:
- Be sure that you’re up to date. Go to Settings — General — be sure that you’re on iOS15 or higher. If you are not, go ahead and update.
- Change Safari Privacy Settings
- DESKTOP STEPS
-
Navigate to Safari → Preferences → Privacy
-
Ensure that ‘Prevent cross-site tracking’ and ‘Block all cookies’ are unchecked.
-
-
MOBILE STEPS
- Navigate to Settings → Safari → Privacy and security
- Make sure ‘Prevent Cross-Site Tracking’ and ‘Block All Cookies’ are toggled off.
- DESKTOP STEPS
- If that still doesn’t work, you may want to try deleting your cookies, history, and cache. You can find steps on how to do this for your device here.